The dynamic, continuous experimentation inherent in a business platform strategy lends itself to a strategic planning "playbook" – where scenarios are explored, options prepared, and where early indicators and potential actions are identified. The playbook process allows a more emergent and dynamic approach to strategy than does traditional periodic strategic planning.
To enable the business to keep its alternatives open, it must be able to test alternate scenarios, and pursue the most promising options (instead of locking into a best-guess long-term strategy). As a result, business and IT strategy formulation and deployment become more convergent than with traditional periodic strategy formulation.
Then, with a business platform strategy in place, the BSG Concours approach to operating models starts with a clear articulation of business outcomes to be realized. Against these outcomes, we identify the required services and the business capabilities that can provide them.
We further identify what services and capabilities can be shared, and what must be dedicated to business units. We then map out core process and services, organization and management structures, governance and control mechanisms, and key business metrics, using a balanced scorecard approach.
As with all our consulting, we work with you, rather than "do it to you," bringing a strong point of view developed through multi-company research and real world client experience. Your team "owns" the operating model and its implementation roadmap.
For more information about our strategy and operating models services,
contact us today.
